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Post by Deleted on Mar 2, 2022 13:02:55 GMT 10
I think online shopping exploded in the late 1990s or Y2K era, maybe earlier. I don’t think people noticed online shopping’s affect on physical retail, including malls until the late 2010s. Department store sales hit their peak in January 2001 and have been declining since. www.usnews.com/news/blogs/data-mine/2014/02/13/the-decline-of-department-store-salesMall traffic had yet to peak until 2005. I didn’t really notice dead malls until mid to late 2009 and before that, seeing dead malls were a rare sight. Dawn of the Dead still seemed like fiction.
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Post by slashpop on Mar 2, 2022 20:08:47 GMT 10
It became a thing around 1996 or 97 but became more mainstream around 1998-2000. I remember asking my parents around 1996, if I could use their card to order and refused , lots of people didn’t think the internet was safe for ordering back then. I’m not sure if PayPal was even established yet.
Tbh I think online ordering didn’t become super common mainstream until the mid to late 2000s.
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Post by John Titor on Mar 3, 2022 2:02:41 GMT 10
It became a thing around 1996 or 97 but became more mainstream around 1998-2000. I remember asking my parents around 1996, if I could use their card to order and refused , lots of people didn’t think the internet was safe for ordering back then. I’m not sure if PayPal was even established yet. Tbh I think online ordering didn’t become super common mainstream until the mid to late 2000s. I remember Amazon exploding in 99/2000
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Post by al on Mar 3, 2022 10:27:08 GMT 10
It didn't severely start affecting brick and mortar until those places figured out they could stock less while (for a time) make just as much money. In the early 2000's, a lot of people were hesitant to give their credit cards online, afraid of theft and whatnot. I seem to remember being mainstream before other retailers, particularly for clothing, which a lot of people complained about not being able to try on. Initially I think the the shift was really from catalog orders to online, rather than simply replacing traditional retail. Initially, customer service seemed to improve when the stores themselves would easily (and happily) order more sizes from their computers and throw them on the rack if they didn't work for you. The bankruptcies and subsequent closures during and after the economic recession in the late 00's are what I would say really kicked off online shopping's domination. It is after this point that cost cutting measures went deep into play, with customer service and product availability declining, with almost a feel that the store would prefer one to shop online. The experiential aspect of shopping in person kept it afloat after it was no longer necessary, but in doing this, have and continue to lead to their own downfall. So to answer the question, I don't think the genuine "explosion" happened until more like 2008.
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Post by jaydawg89 on Mar 13, 2022 4:13:46 GMT 10
First time I heard about Amazon and Ebay was in early 1999 and I remember my parents being users of those websites then.
I would say the late 2000s was the first era where online shopping was truly making a dent on physical retail though. A lot of people didn't really trust online shopping till about 07 or 08ish.
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